Can I purchase items not listed on your site?

We can definitely assist you with all your HVAC controls needs. Please email us or call and we will be more happy to help.

Placing orders outside of office hours?

BAC has staff working 6am to 8pm eastern time processing orders Monday through Friday.

What if I am tax exempt?

Please email us your tax exempt form to with your web order number and we will adjust it for you.

Can I purchase products and pick them up locally?

Currently BAC does not offer local pick up of orders placed on our website.

Can I change my order once it is placed?

We can attempt to change your order. Depends if the order is picked and packed.

How does a membership work?

A BAC Membership is totally free! Simply sign up on our member registration page and confirm your email address. Once your membership is active, simply log in as you shop and you will receive access to free shipping, exclusive discounts, specials and more. Your cart will automatically reflect your membership savings as you shop. So visit our site, log in and save!

What Is Next Day Air?

Next day Air is available on Same-Day Ship products! If your order is placed before 2pm EST, we will ship your item that day. If your order is placed before 2pm EST, we will ship your product the same day. Check out items available for Same-Day Ship. For products not eligible for Same-Day Ship, a processing time of 2-3 days is required. Please expect these items to ship Next Day Air once they leave our facility.